Frequently Asked Questions

The installation is very easy. The only thing that you need to do is to share the details of your product that you would like to monitor and the storage features. The IoT devices will be shipped to your address as well as the instruction for installation of the Green intelligence box. You need to plug the box and insert a sim for cellular connectivity. Our support team also can assist in case you need any help.

Greensmart Sense will send a notification to your registered email address and mobile number. We will notify you every 30min up until the connection is resumed.
Considering the nature of the agriculture-based commodities lack of monitoring for a few hours does not have any major consequences. In addition, there are some mobile operators that provide more reliable connections for the remote areas with some additional cost.

There is an easy to follow steps for the battery replacement and the batteries will be shipped in 3-5 business days to your registered address. Considering the long battery life of approximately five years. The battery replacement is not a major barrier to the use of Greensmart Sense products.